Teltonika RMS

Full control and monitoring of your whole fleet of compatible Teltonika Networks routers and gateways is one of the most important features that Remote Management System (RMS) is offering. Besides ensuring availability and security of your devices, RMS offers many features to save your time and expenses while managing everything remotely – even without Public IP!

Below is complate features of RMS :

Connection with serverMQTT protocol (with SSL certificates).
Static device parametersIMEI, model, manufacturer, hardware version, IMSI, product code, batch number, modem revision.
Dynamic device parametersSIM state, PIN state, net state, signal (-dBm), operator, operator number, connection state, mobile connection type, temperature, sent bytes (of both SIM cards, if available), received bytes (of both SIM cards, if available), firmware version, current SIM slot, router uptime, mobile IP, WAN state, WAN IP, cell ID, MCC, MNC, LAC, ICCID, RSCP, ECIO, RSRP, SINR, RSRQ.
Hotspot parametersHotspot SSID, hotspot status (enabled/disabled), hotspot IP, total downloaded data, total uploaded data, users, active users, active user MAC, active user IP, active user start time, active user end time, active user use time, user downloaded data, user uploaded data, hotspot download limit, hotspot upload limit.
GPS parametersStatus, latitude, longitude, fix time, GPS date/time, altitude, speed, satellite count, course, accuracy.
Input/output parametersDigital input, digital isolated input, analog input, digital OC output, digital relay output.
SecurityRMS security was tested and validated by Bell Canada Cyber Security Team and Forensik.
ProxyWebUI, CLI, HTTP(HTTPS) Non-teltonika device.
CloudAmazon Web Service.
Eligible devicesRUT230, RUT240, RUT850, RUT900, RUT950, RUT955, RUTX08, RUTX09, RUTX10, RUTX11, RUTX12, TRB140, TRB141, TRB142, TRB145, TRB245, TRB255.
Creatable alertsSignal strength, SIM switch, device status change (online/offline), mobile data (connected/disconnected), GPS geofencing.
Update typesFirmware update, configuration upload.
Report typesManual one-time reports (day, week, month), and periodic reports (daily, weekly, monthly).
Available downloadsDevice configuration, event logs, troubleshoot file, CSV file of currently visible devices, generated reports, uploaded firmware files, and uploaded configuration files.
Regional AvailabilityGlobal (excluding Russia & Belarus)

Security

Security is the top priority for all Teltonika Networks products, and our Remote Management System (RMS) is no exception. RMS is a cloud-based platform used by thousands of businesses globally every day. The RMS helps to stay in control of mission-critical network infrastructure conveniently, and most importantly – remotely. Below we will outline a few of the measures we take to make sure the users are safe from any cyber-attacks or unauthorized access.

// WHAT IS RMS SECURITY MECHANISM?

RMS is a proprietary software solution developed by Teltonika Networks and hosted on AWS (Amazon Web Services). AWS has over a million active enterprise users, including companies like Samsung, Netflix & NASA. Arguably, it is the safest cloud available today with a multitude of certifications and attestations, including SOC-1/2/3, which makes AWS even safer than most On-Premise server configurations.

// HOW DO TELTONIKA NETWORKS DEVICES COMMUNICATE WITH RMS?

Routers and gateways by Teltonika Networks communicate with the RMS platform via the MQTT protocol, chosen due to the security features it offers. MQTT is protected with TLS protocol, as per X.509 TLS 1.2 standard. All communication between the device and the RMS is hashed and signed with an RSA signature. This method of interaction complies with TLS 1.3 protocol requirements ensuring unparalleled privacy and performance compared to previous versions of TLS and non-secure HTTP.

// HOW SECURE IS RMS CLIENT CONNECTION TO THE SYSTEM?

All clients access the RMS via HTTPS. Therefore, all communication is encrypted, ensuring no one will be able to intercept any login details or gain unauthorized access to an account. To make access even more secure, we have implemented the OAuth 2.0 authentication method with two-way verification, preventing unauthorized access even when login credentials are compromised or stolen. With Teltonika ID, you may even use biometric data authentication as an additional security measure to log in.

// WHICH CYBER-SECURITY CERTIFICATIONS RMS COMPLIES WITH?

All servers running RMS are hosted by AWS, RMS complies with CIS v7 infrastructure security certificate developed to align with the latest cyber threat data and reflect today’s current threat environment. Moreover, RMS was tested according to OWASP methodology by Bell Canada Cyber Security Team stating that the security posture of Teltonika Networks’s RMS web application was found to be good, with no vulnerabilities identified.

Use Cases

Device Management & Configuration : Remotely monitor and control Teltonika Networks products, personalize dashboard using custom table presets, update firmware, upload/restore configurations within a few clicks. Management of a single device or huge fleet becomes a simple task with reduced costs.

WiFi & Hotspot Monitoring : Ensure top quality of service and user experience while monitoring your company routers with active WiFi/Hotspot and analyzing their performance by checking information about active users, data usage, and use time.

Device & ISP Service Performance Analysis : Set up a custom report system that contains information on relevant device parameters. Reports can be generated periodically or whenever needed. All generated reports are stored on RMS servers and can be downloaded at any point for future analysis.

View Device Information, Metrics & Latest Logs : Analyze your devices with RMS collected data. Every router activated in RMS periodically reports various telemetry and events information, which are logged and processed for future performance checks or maintenance planning.

Device Location Monitoring : RMS location monitoring enables tracking and monitoring for a single device or the whole fleet with ease. With information stored in RMS servers, it is possible to track movement history.

Port Scanning & Current Port Status : For remote devices, finding which physical ports are in use can be a tedious and expensive task. Port scan enables seeing active Ethernet ports and devices connected to them. Moreover, you may create RMS connect access links with a single click.

 

For more information, you can contact us at :

Graha Handaya Unit H, Jl. Raya Pejuangan Kav. 12A, Kebon Jeruk, Jakarta Barat 11530, Indonesia

MyOffice18, Jl. Lamping No.18, Kota Bandung, Jawa Barat 40161, Indonesia

 

 

 

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